- STORE REVIEWS
- PRODUCT REVIEWS
2006-06-26
5/5
"I had been visiting several sites for sometime thinking about ordering a custom built laptop, that would be the equivalent of a Farrari or Lamborghini automobile, and finally on May 27th placed my order for a laptop from Xtreme Notebooks. At first I was undecided as to which processor I wanted, but settled on the Nova 906V with the AMD 64 FX60 with HyperTransport...dual 100 gig drives in RAID 0 configuration and 2 gigs of RAM...with the WUXGA 1920 X 1200 LCD display. Take my advice and get the BlueTooth option. I checked this processor out thoroughly first. I carefully picked the options I knew would make my computing a great experience. This sure beats buying off the shelf at any PC outlet, online store, or office supply. My new laptop absolutely blows my state-of-the-art HP desktop away for speed and quality. AMD is the chip of the future....much superior to Intel. My order was shipped on June 14th, and I received it on the 19th. I am more than satisfied with the quality of both the product and the service at Xtreme. Thank you, Greg, for doing a great job of looking after my order.
I have had some problems, but they were more Windows related than Xtreme's. I have probably pitched the guys, Glenn etc, at Xtreme a fit with my calls, but they have always been very understanding. I am going to be switching to a Mac soon because of the inherent problems in Windows which because of constantly having to repair problems, is a terrible distraction form my projects.
It would be nice if Xtreme could develop a Mac OS X Tiger/Leopard Core 2 Duo based super laptop.
I would definitely do business with them again."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Being easy to reach
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Overall web site
Web site being easy to use
Web site reliability
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